Privacy Policy

AZ Water, Drain & Sewer understands that clients may be concerned about the use and disclosure of their personal information. We highly value client privacy, which is why we make sure to discuss all the information that we may collect from clients and how we may use it. By using our Website,  you are accepting the practices described in our Privacy Policy.

This Privacy Policy covers the types of information that we may collect from you or that you may provide once you visit this Website. We also detail our practices for collecting, using, maintaining, protecting, and disclosing that provided information. This also applies to information we collect on this Website; via e-mail, text, and other electronic messages between you and this Website; through mobile and desktop applications that you may download from this Website, which provide dedicated non-browser-based interaction between you and this Website; when you interact with our advertising and applications on third-party sites and services, particularly if those applications or advertising include links to this policy.

Do note that the policy does not apply to information collected by:

  • AZ Water, Drain & Sewer offline or through any other means, including on any other Website operated by us or any third party (including our affiliates and subsidiaries); or
  • Any third party (including any of our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Kindly read this policy to understand our policies and practices involving your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, however, you agree to this Privacy Policy. Be reminded that this policy may change. Your continued use of this Website after we make changes will be deemed as acceptance of those changes, so do check the policy constantly for updates.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address will reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of web browser you are using, your operating system, your purpose on our site, as well as the pages you have accessed.

When communicating with us regarding our site or our services, we will collect any information that you provide to us in any such communication. AZ Water, Drain & Sewer may also reach out via email to tell you about specials, new products or services, or changes to our Privacy Policy.

Information Use

AZ Water, Drain & Sewer may use the information that we will collect primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and offering excellent customer support.


AZ Water, Drain & Sewer follows generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we protect your information offline as well. Only employees who need the information to perform a specific job, including those who are a part of our billing department or customer service team, are provided access to personally identifiable information. The computers/servers that we use to store personally identifiable information are kept in a secure environment.


AZ Water, Drain & Sewer uses “cookies” on this site, which refers to data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. As an example, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site. Cookies also enable us to track and target the interests of our users to enhance the experience on our site. The usage of a cookie is in no way linked to any personally identifiable information on our site.


AZ Water, Drain & Sewer will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing. We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Do keep in mind that whenever you voluntarily disclose personal information online – whether via email, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Remember that you alone are responsible for maintaining the secrecy of your personal information. Be careful and responsible whenever you are online.

Errors and Inaccuracies

AZ Water, Drain & Sewer aims to provide complete, accurate, and up-to-date information on this Website, but be reminded that human or technological errors may happen. This Website may contain typographical errors, inaccuracies, or omissions, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions, and change or update information at any time without any prior notice.

Links to Other Sites

This Website contains links to third-party Websites. These links are provided strictly as a convenience to you and not as an endorsement by AZ Water, Drain & Sewer of the contents on such third-party Websites. We will not be responsible for the content of linked third-party sites and do not make any representations regarding the content or accuracy of materials on such third-party Websites. Should you decide to access linked third-party Websites, you do so at your own risk.


AZ Water, Drain & Sewer makes no warranties, whether express or implied in relation to the accuracy of any information on this Website including, without limitation, any and all information provided on the blog portion of the Website. The Website is provided on an “as is” and “as available” basis without any representation. We do not offer warranties of any kind, whether express or implied, in relation to the Website, including, without limitation, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. You also acknowledge that we cannot guarantee, and therefore shall not be in any way responsible for, the security or privacy of the Website and any information provided to or taken from the Website.

Limitation of Liability

Under no circumstances will AZ Water, Drain & Sewer be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this Website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this Website or upon any linked site online. Under no circumstances shall we be liable under any theory of recovery, at law or at equity, for any type of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relating in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this Website, or any linked internet address. If your use of the Website or the material results in the need for servicing or replacing equipment or data, we are not responsible for those costs.


This Website may contain links to other sites. Be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. Review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you determine that we are not abiding by this Privacy Policy, contact AZ Water, Drain & Sewer immediately.